seiaN_O_S_P_A_M_bob@yahoo.com
PROFESSIONAL EXPERIENCE
Cambridge Investment Research, Inc.
Business Analyst/Quality Assurance, Fairfield, IA. March 2006 to present.
Responsibilities include: business analysis, software requirements, documentation, software testing, and release management within an Agile programming environment for financial broker/dealer.
Plenable Solutions
Software Tester, Fairfield, IA. Jan. 2005 to Jan. 2006
Contract software testing for proprietary projects for Faucet.com (Decorative Product Source, Inc., Goshen, NY) and Vintage Arte House (Santa Barbara, CA).
Point of Choice (MealsForYou.com)
General Manager & Food Editor, Fairfield, IA. July 1994-Jan 2005.
Managed daily operations for Internet services company. Responsible for website content, marketing materials, press releases, documentation, e-newsletters, client services, software testing, graphics, etc. Managed technical support desk for automated recipe centers at over 200 sites. Supervised contract field representatives. Created content and graphics for ArtSelect.com.
Hawthorne Documentation, Inc.
Technical Writer, Fairfield, IA. April 1991-July 1994.
Wrote software user manuals, policy and procedures manuals, and training and reference materials. Selected Projects: Iowa Department of Human Services, Des Moines, IA; Growmark, Inc., Bloomington, IL; Metropolitan Federal Savings Bank, Fargo, ND; Cargill Hybrid Seeds, Minneapolis, MN; Kimberly Quality Care, Kansas City, KS.
Miller & Associates
Writer & Editor, Fairfield, IA. Jan. 1990-Jan. 1995.
Freelance writer and editor of articles, manuals, and marketing communications materials. Selected Clients: Megacards, Inc., HR Direct, Business in Fairfield Newsletter, Unified Technologies, Fairfield Software.
Fairfield Advertising
Senior Copywriter, Fairfield, IA. Feb. 1988-Jan. 1990.
Wrote and edited brochures, direct mail pieces, print ads, radio ads, and promotional materials for more than 40 clients. Supervised staff of three writers.
ADDITIONAL PROFESSIONAL EXPERIENCE
College Financial Aid Officer, Fairfield, IA 1984-87
Mental Retardation Technician, Belchertown, MA 1979-83
EDUCATION
M.A., Professional Writing, MIU, Iowa, 1988.
B.A., Education, UMass Amherst, 1984. Teaching Certification: Grades 1-6.
Bowdoin College, Maine, 1975-77
Boston Latin School, 1975
SOFTWARE
Experienced in PC and Mac environments.
Word, Excel, Photoshop, Quark, HTML, SQL, Microsoft SQL Server
AVOCATION
Jembefola - Traditional West African drums.
Member, SuperYankadi, Des Moines, IA, 2002-2005
Drum troupe led by 33rd-Generation Master Drummer Madou Dembele
Opening Ceremonies, World Food Prize, 2004
Headlined Des Moines Arts Festival, Simon Estes Ampitheatre, 2003
Member, Tubabu, Des Moines, IA, 2005 - present
Drum troupe that performs at Iowa events:
Des Moines Marathon, yearly
Des Moines Arts Festival, 2008
African National Congress, Inauguration of Des Moines Chapter, Fall, 2007
Odyssey of the Mind, Opening Ceremonies, Hilton Colesium, Ames, IA, 2006.
Teacher, Beginning West African Drumming
Contributor, Rhythm Reference Project